The Bilingual Insurance Virtual Assistant for Agencies Serving Every Market
- One dedicated bilingual assistant
- 5.0 average rating on Google reviews
- Backed by Taika's certified-translation team
What does an insurance virtual assistant do?
An insurance virtual assistant handles quoting support, policy servicing, renewals, claims intake, CRM updates, and lead follow-up so producers can sell. Taika's insurance VAs work bilingually across 300+ languages and are backed by a certified-translation company with 102,000+ projects since 2009 and a 5.0 Google rating.
The Hispanic insurance market is growing faster than your English book
Policyholders who can't service their policy in their own language lapse, complain, or leave. Agencies that answer, quote, and handle claims in Spanish and other languages capture a market their competitors literally can't talk to — and keep it at renewal.
Bilingual service, backed by a translation company
Taika insurance VAs handle servicing and claims intake in your policyholders' language, and when a policy document or claim needs translating, the same 15-year certified-translation company handles it. One team for your book and your documents.
How it works
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Free consultation
We map your carriers, AMS, servicing workflow, and the languages your policyholders speak.
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Meet your hand-picked match
A vetted, bilingual insurance assistant trained on your systems, with a briefed backup.
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Keep more of your book
Your VA services policies, processes renewals, and intakes claims in-language — improving retention and satisfaction.
What you get
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Bilingual servicing & claims
Policyholders reach a person who speaks their language for questions, renewals, and first-notice-of-loss.
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300+ languages
Spanish and beyond — serve the multilingual market other agencies leave on the table.
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Policy & renewal management
Quoting support, endorsements, renewals, CRM/AMS hygiene, and lead follow-up handled end to end.
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Documents translated
Policies, disclosures, and claim documents translated by the same certified-translation company.
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The Perfect-Match Promise
Not the right fit in 14 days? Free re-match, used hours cost nothing. Second miss, month-one refund — keep every SOP.
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Dedicated + backup
A dedicated assistant, a briefed backup for continuity, and a named success manager.
The fastest-growing part of most insurance books is the multilingual market — and it’s the easiest to lose when a policyholder can’t get service in their own language.
A bilingual insurance virtual assistant from Taika handles quoting support, servicing, renewals, and claims intake in your policyholders’ language, and translates policy and claim documents through the same certified-translation company since 2009 (102,000+ projects, 300+ languages, 5.0★).
Win the market your competitors can’t talk to — and keep it at renewal. Get a free quote and meet your insurance VA within a week or two.
- 14-Day Perfect-Match Promise
- 5.0★ Google Rating
- Serving the World Since 2009
Who this is for
- Independent agencies serving Spanish-speaking policyholders
- P&C and life agencies needing bilingual servicing
- Agencies losing renewals to language and service gaps
- Producers who want to sell, not service
- Claims teams needing multilingual first-notice intake
Credentials & registrations
- Certified Translation Included
- 14-Day Perfect-Match Promise
- Serving the World Since 2009
- 5.0★ Google Rating
Frequently Asked Questions
What does an insurance virtual assistant do?
Quoting support, policy servicing, endorsements, renewals, claims intake, CRM/AMS updates, and lead follow-up. Taika's insurance VAs do this bilingually across 300+ languages and can translate policy and claim documents through the same company.
Can the assistant service policyholders in Spanish?
Yes. Bilingual capability is the default across 300+ languages, improving retention with your multilingual policyholders.
How fast can I start?
You'll meet matched candidates typically within a week or two of your free consultation.
Ready when you are
Prefer to talk? Call +1 830-355-2205 or +1 865-258-7903, quotes returned same business day.
Reviewed by Margarita Ehlinger, Chief Project Manager — updated