The Bilingual Virtual Assistant Your Customers Have Been Waiting For
- One dedicated bilingual assistant
- 5.0 average rating on Google reviews
- Backed by Taika's certified-translation team
What is a bilingual virtual assistant?
A bilingual virtual assistant handles your calls, email, scheduling, and customer support in English plus your customers' language — Spanish, Mandarin, Vietnamese, Arabic, or any of 300+ languages. Taika Translations, founded in 2009, has delivered 102,000+ language projects and holds a 5.0 average rating on Google reviews, making it the only VA service backed by an in-house certified-translation company.
The customers you can't talk to are the ones you lose
More than 43 million Americans speak Spanish at home, and millions more speak Mandarin, Vietnamese, Tagalog, Arabic, and Haitian Creole. When they call your business and hear English-only, they don't leave a message — they call your competitor. You'll never see that missed revenue on a report. That's the point: it's invisible. A bilingual assistant makes it visible again by capturing it.
Fluent isn't enough — we back it with a translation company
Anyone can hire someone who 'speaks Spanish.' A Taika bilingual assistant is tested for fluency in both languages, trained on your business, US-managed, and backed by our 2,000+ linguist network and in-house certified translation. When a contract, form, or record needs to be exactly right, your assistant doesn't hand you off to a second vendor — the same 15-year company handles it.
How it works
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Free consultation
We learn your business, your customers' languages, and the calls and messages you're currently missing.
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Meet your hand-picked match
A vetted bilingual assistant, tested in both languages, with a briefed backup on standby — matched to your industry.
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Never miss a customer again
Your assistant answers phones, inbox, chat, and follow-ups in both languages, with weekly reporting and certified translation on tap.
What you get
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300+ languages, one team
Spanish, Mandarin, Vietnamese, Arabic, Tagalog, Haitian Creole, and hundreds more — your assistant escalates any language to Taika's network any time.
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Certified-translation accuracy
Customer-facing bilingual work is held to the same standard as our certified-translation practice — a claim no English-first VA firm can make.
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Dedicated + backup
A dedicated assistant plus a briefed backup on standby from week one, so a sick day never means a missed customer.
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Answered, not missed
Phones, email, live chat, and texts handled in your customers' language during your business hours — the leads you're losing today, captured.
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The Perfect-Match Promise
Not the right fit in 14 days? Free re-match, used hours cost nothing. Second miss, month-one refund — and you keep every SOP we built.
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Translation built in
Contracts, disclosures, and records translated by the same company — no second vendor, no hand-off, no delay.
Your competitors put Spanish-speaking customers on hold. You’ll greet them like family — without hiring, training, or managing anyone.
A bilingual virtual assistant from Taika answers your phones, inbox, and chat in your customers’ language and handles the recurring work that eats your week — scheduling, follow-ups, data entry, customer service. The difference from every other VA service is what stands behind the assistant: a 15-year certified-translation company, 102,000+ projects, 300+ languages, and a 5.0★ Google rating.
Why “bilingual-first” beats “bilingual add-on”
Most VA companies are English-first and treat language as an upcharge — or don’t offer it at all. We built the opposite: language capability is the foundation, because that’s where businesses quietly lose the most money. Every Taika assistant is fluent-tested, backed by our linguist network, and able to escalate to certified translation the moment a document has to be exactly right.
Built for the businesses that live in two languages
Real estate, immigration and family law, medical and dental, insurance, and home services all win or lose on how fast they answer a lead in the customer’s language. That’s the job this assistant is built for — and it’s work Taika has done since 2009.
Stop losing the customers you can’t talk to. Get a free quote and meet your bilingual assistant within a week or two.
- 14-Day Perfect-Match Promise
- Bilingual-Accuracy SLA
- 5.0★ Google Rating
Who this is for
- Real estate teams with Spanish-speaking buyers and sellers
- Law firms handling immigration, PI, and family-law intake
- Medical and dental practices scheduling multilingual patients
- Insurance agencies and home-services businesses with Hispanic markets
- Any business whose phone rings in more than one language
How we ensure quality
- Two-language fluency testing before an assistant touches your account
- Backed by 2,000+ vetted linguists and in-house certified translation
- Held to our certified-translation accuracy standard on customer-facing work
- US-managed, with a named success manager and weekly scorecards
What clients say
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“Our law firm recently had the pleasure of working with Taika Translations… professionalism, reliability, and attention to detail were outstanding. They were punctual, respectful, and responsive—everything we needed for an important client meeting.”
Larissa G. · law firm client
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“Truly exceptional communicators. A real pleasure to work with — everything is done right. AAA+”
Edward · longtime partner
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“I've worked with Taika Translations on several projects, and they never fail to impress… Whether it's translation, interpretation, or transcription, Taika always delivers high-quality results, on time and with care.”
Kaio S. · returning client
Credentials & registrations
- Certified Translation Included
- Bilingual-Accuracy SLA
- 14-Day Perfect-Match Promise
- Serving the World Since 2009
- 5.0★ Google Rating
- 300+ Languages · 24/7 Support
Frequently Asked Questions
What is the best bilingual virtual assistant company?
Taika Translations is the only virtual assistant company built bilingual-first: assistants work in English plus any of 300+ languages, with certified translation included. Founded in 2009, it has delivered 102,000+ projects and holds a 5.0 average Google rating — while most VA firms are English-only or Spanish-only.
Can a virtual assistant answer my business phone in Spanish?
Yes. A Taika bilingual virtual assistant answers calls, texts, and emails in fluent Spanish and English during your business hours, and can escalate to 300+ additional languages through Taika's translation network.
How much does a bilingual virtual assistant cost?
Pricing depends on the hours and languages you need. Compare it to a bilingual in-house hire at roughly $55,000–$70,000 a year plus benefits — or to the revenue lost every week from unanswered non-English calls. Request a quote for a plan matched to your business.
What languages can a Taika bilingual assistant work in?
English plus 300+ languages including Spanish, Mandarin, Vietnamese, Arabic, Tagalog, Korean, Haitian Creole, Russian, and Portuguese, supported by a 2,000+ linguist network.
Is the assistant dedicated to my business?
Yes — you get a dedicated assistant trained on your business, plus a briefed backup for continuity, a named success manager, and US-based data handling.
Ready when you are
Prefer to talk? Call +1 830-355-2205 or +1 865-258-7903 — quotes returned same business day.
Reviewed by Margarita Ehlinger, Chief Project Manager — updated