The Multilingual Hospitality Virtual Assistant Your Guests Will Remember
- One dedicated bilingual assistant
- 5.0 average rating on Google reviews
- Backed by Taika's certified-translation team
What does a hospitality virtual assistant do?
A hospitality virtual assistant handles reservations, guest communication, OTA/channel management, review response, and concierge requests. Taika's hospitality VAs work multilingually across 300+ languages — ideal for international guests — backed by a certified-translation company with 102,000+ projects since 2009 and a 5.0 Google rating.
In hospitality, a language barrier is a bad review
International guests judge you on how understood they feel — before, during, and after the stay. Slow or English-only responses on OTAs and messaging apps cost bookings and stars. Multilingual guest care is the difference between a one-time booking and a five-star regular.
Guest care in the language they booked in
Taika hospitality VAs handle reservations, messaging, and reviews in your guests' languages, and localize listings and guest materials through the same 15-year certified-translation company.
How it works
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Free consultation
We map your PMS/OTA channels, guest mix, and the languages you need to serve.
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Meet your hand-picked match
A vetted, multilingual hospitality assistant trained on your tools, with a briefed backup.
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Happier guests, higher ratings
Your VA handles reservations, messaging, and reviews in your guests' languages.
What you get
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Multilingual guest communication
Pre-stay, in-stay, and post-stay messaging in your guests' languages across every channel.
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OTA & channel management
Booking.com, Airbnb, Expedia, and direct — availability, rates, and messaging kept in sync.
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Reservations & concierge
Bookings, modifications, and guest requests handled promptly, in-language.
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Listings localized
Listings, welcome guides, and guest materials localized by the same certified-translation company.
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The Perfect-Match Promise
Not the right fit in 14 days? Free re-match, used hours cost nothing. Second miss, month-one refund — keep every SOP.
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Dedicated + backup
A dedicated assistant, a briefed backup for continuity, and a named success manager.
In hospitality, guests remember one thing above all: how understood they felt. A multilingual hospitality virtual assistant from Taika handles reservations, messaging, and reviews in your guests’ languages — turning international travelers into five-star regulars.
Backed by a certified-translation company since 2009 (102,000+ projects, 300+ languages, 5.0★), it also localizes your listings and welcome guides. Get a free quote and meet your hospitality VA within a week or two.
- 14-Day Perfect-Match Promise
- 5.0★ Google Rating
- Serving the World Since 2009
Who this is for
- Hotels and B&Bs with international guests
- Short-term-rental and Airbnb operators
- Property managers running multiple listings
- Tour and experience operators
- Any hospitality business losing bookings to slow multilingual replies
Credentials & registrations
- Certified Translation Included
- 14-Day Perfect-Match Promise
- Serving the World Since 2009
- 5.0★ Google Rating
- 300+ Languages · 24/7 Support
Frequently Asked Questions
What does a hospitality virtual assistant do?
Reservations, guest communication, OTA/channel management, review response, and concierge requests. Taika's hospitality VAs do this multilingually across 300+ languages and can localize listings and guest materials through the same company.
Can the assistant message guests in their own language?
Yes. Multilingual capability is the default across 300+ languages, so international guests are cared for in the language they booked in.
How fast can we start?
You'll meet matched candidates typically within a week or two of your free consultation.
Ready when you are
Prefer to talk? Call +1 830-355-2205 or +1 865-258-7903, quotes returned same business day.
Reviewed by Margarita Ehlinger, Chief Project Manager — updated